Agency Help

If you have been unable to obtain a timely answer from a federal agency, or if you feel you have been treated unfairly, my office may be able to help.  While we are unable to guarantee a favorable outcome, we will do our best to help you receive a fair and timely response. 

All residents of the 4th Congressional District of Florida may contact us for assistance in dealing with federal agencies. Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with the Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if an individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number, and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.


Authorization Form

If you require immediate assistance please call (904) 831-5205.